Domain names can be locked to protect against unauthorized changes. This status is called "Registrar lock"
In short it prevents a domain from being moved to another company without the customer approving this.
In order for a customer to approve this they must first turn the domain lock off.
The domain lock is unlocked on initial purchase and is the clients responsibility to turn the lock on to protect from any unauthorised domain transfer
How to Manage Domain Lock
- First you need to login to your Relentless Hosting portal and then go to the following link:
[https://members.relentlesshosting.com.au/clientarea.php?action=domains](https://members.relentlesshosting.com.au/clientarea.php?action=domains) - Once open, then clicking on the spanner next to the domain you wish to manage.
- Next click "Registrar lock" on the left hand menu.
- Finally, click"Enable Registrar Lock" in the middle of the screen.