Scheduled Server Maintenance - MySQL Upgrade (Вирішений)
  • Пріоритет - Високий
  • Дія Інший - Shared hosting services on the Sapphire, Diamond and Reseller1 servers
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Thursday 11th July 2019 22:00 Hrs AEST

    END DATE:  Friday 12th July 2019 01:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    Shared hosting services on the Sapphire, Diamond and Reseller1 servers

    We will be performing upgrades to our MySQL Server during the above maintenance. We will be switching from MySQL 5.6 to MariaDB 10.3. This will come with improved performance and additional functionality.  During the maintenance MySQL will be down while we perform upgrades. Your websites may encounter database connection errors during the window. 

    If you have any questions, or run into any issues after the upgrades feel free to open a ticket from your client area.

  • Дата - 11/07/2019 22:00 - 11/07/2019 23:01
  • Останнє оновлення - 11/07/2019 21:59
Scheduled Server Maintenance - MySQL Upgrade (Вирішений)
  • Пріоритет - Високий
  • Дія Інший - Topaz & Ruby cPanel Servers
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Monday 8th July 2019 22:00 Hrs AEST

    END DATE:  Tuesday 9th July 2019 01:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    Shared hosting services on the Ruby and Topaz server

    We will be performing upgrades to our MySQL Server during the above maintenance. We will be switching from MySQL 5.6 to MariaDB 10.3. This will come with improved performance and additional functionality.  During the maintenance MySQL will be down while we perform upgrades. Your websites may encounter database connection errors during the window. 

    If you have any questions, or run into any issues after the upgrades feel free to open a ticket from your client area.

  • Дата - 08/07/2019 22:00 - 08/07/2019 22:37
  • Останнє оновлення - 08/07/2019 22:00
Scheduled Server Maintenance - MySQL Upgrade (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Emerald
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Wednesday 3rd July 2019 22:00 Hrs AEST

    END DATE:  Thursday 4th July 2019 01:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    Shared hosting services on the Emerald server

    We will be performing upgrades to our MySQL Server during the above maintenance. We will be switching from MySQL 5.6 to MariaDB 10.3. This will come with improved performance and additional functionality.  During the maintenance MySQL will be down while we perform upgrades. Your websites may encounter database connection errors during the window. 

  • Дата - 03/07/2019 22:00 - 03/07/2019 22:32
  • Останнє оновлення - 03/07/2019 22:00
Emergency Server Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Topaz
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Friday 7th June 2019 22:00 Hrs AEST

    END DATE: Friday 7th June 2019 22:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    All Relentless Hosting shared hosting on the Topaz server


    These emergency works are required to make changes to the server to prevent future issues. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 07/06/2019 22:00 - 07/06/2019 22:03
  • Останнє оновлення - 07/06/2019 18:42
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Diamond
  • We are currently migrating Diamond to another server to improve performance. There will be some downtime while this is performed.

  • Дата - 27/03/2019 13:19 - 08/04/2019 22:22
  • Останнє оновлення - 27/03/2019 13:20
Emergency Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Reseller1
  • We are performing some emergency maintenance on the Reseller hosting server. Server will go offline temporarily during this process.

  • Дата - 17/03/2019 22:15 - 17/03/2019 22:29
  • Останнє оновлення - 17/03/2019 22:15
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Diamond & Sapphire cPanel Servers
  • We are currently experiencing issues with Diamond and Sapphire cPanel servers and are working to bring these back online ASAP.

    Update 02:00: We are currently restoring backups of these servers from 30 minutes before they went down. This is expected to take quite a few hours due to the large size of the servers.

    Update 9:54: Both servers have been brought back online, however we are noticing some issues with files missing. We are looking into this.

  • Дата - 30/11/2018 00:28 - 30/11/2018 14:04
  • Останнє оновлення - 30/11/2018 09:55
Unscheduled outage (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Sapphire
  • We are migrating Sapphire to a new Hypervisor to help with some performance issues. There will be a short downtime while this happens.

  • Дата - 22/10/2018 22:21 - 22/10/2018 22:25
  • Останнє оновлення - 22/10/2018 22:22
IP Blacklisted (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Topaz
  • We are aware of the shared IP for Topaz being blacklisted, which is causing some emails to be bounced. We are working on removing the blacklist.

    We are unable to remove the listing until 4pm AEST.  We will get the blacklist removed as soon as we can after this time.

    We are still unable to remove the blacklist until at least 24 hours from its listing, which will be tomorrow morning some time.

  • Дата - 21/08/2018 09:46 - 22/08/2018 13:43
  • Останнє оновлення - 21/08/2018 18:51
Site Builder Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Site Builder
  • The site builder is currently unavailable due to an issue with the site builder servers. We are waiting to hear back from them on a resolution.

  • Дата - 17/08/2018 13:08 - 21/08/2018 13:26
  • Останнє оновлення - 17/08/2018 13:10
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Diamond
  • Diamond may be unresponsive while it is migrated to another server due to hardware issues. This is not expected to be down for too long.

  • Дата - 09/08/2018 15:25 - 09/08/2018 15:31
  • Останнє оновлення - 09/08/2018 15:25
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Diamond
  • We are aware of an unscheduled outage on the Diamond server and are investigating.

  • Дата - 03/08/2018 17:14 - 03/08/2018 17:18
  • Останнє оновлення - 03/08/2018 17:15
Emergency Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Diamond and Sapphire
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Monday 23rd July 2018 22:30 Hrs AEST

    END DATE: Monday 23rd July 2018 23:00 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    Diamond and Sapphire shared hosting servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 23/07/2018 22:30 - 23/07/2018 22:58
  • Останнє оновлення - 23/07/2018 19:19
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Система - All hosting and VPS services
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Thursday 19th July 2018 21:00 Hrs AEST

    END DATE: Friday 20th July 2018 01:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting and VPS services.

    During the above maintenance we will be migrating all our servers to a new datacentre. Unlike our last migration, no IP addresses will change, and no changes are required from you. There will be up to 1 hour of downtime during the above window while we shut off access to all servers in the current datacentre and copy across everything to the new datacentre. We will then bring the servers back up at the new datacentre and all services should come back up. After the migration, if you notice any files missing please make sure to let us know before the 1st of August as after that date all data at the old datacentre will be deleted. All backups currently available via R1Soft will be removed and will be started fresh. If you require anything from the R1Soft backups, please download this prior to the maintenance.

    During the maintenance our nameservers will remain online so any DNS entries such as external mail on Office365 and G Suite will continue to function.

    If you have any questions regarding the maintenance, feel free to open a ticket from your client area.

  • Дата - 19/07/2018 21:00 - 19/07/2018 22:46
  • Останнє оновлення - 19/07/2018 21:20
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - All services
  • We're currently experiencing an unscheduled outage on all hosting services. Our team are currently investigating.

    The datacenter are currently looking into a network issue. No ETA currently.

    The network issue has now been resolved.

  • Дата - 21/06/2018 08:10 - 21/06/2018 09:25
  • Останнє оновлення - 21/06/2018 09:25
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Diamond
  • We are currently investigating an unscheduled outage on our Diamond server.

  • Дата - 04/06/2018 20:30 - 04/06/2018 20:49
  • Останнє оновлення - 04/06/2018 20:31
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Diamond
  • Our Diamond cPanel server has become unresponsive and we are rebooting it. It should be back up shortly.

  • Дата - 18/05/2018 14:15 - 18/05/2018 14:42
  • Останнє оновлення - 18/05/2018 14:16
Backup restoration currently down (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - R1Soft Backups
  • We are currently experiencing issues with our backup server which is preventing the interface to restore backups from being available. We are working on this, and hope to have it back up and running early next week. Backups are still being processed currently and will be available once the interface is restored.

  • Дата - 23/03/2018 11:07 - 26/03/2018 11:27
  • Останнє оновлення - 23/03/2018 11:11
Exploit scanner false positives (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - All shared hosting
  • We have become aware of an issue with our Exploit Scanner across our servers quarantining a large number of false positives. We have disabled our exploit scanner and are working on restoring these files to customer accounts and fixing the underlying issue.

    Update: We are currently restoring all quarantined files which should bring all customer websites back online.
    Update: Restoration of quarantined files is still ongoing. All accounts on Emerald server have been completed.
    Update: All quarantined files should now be restored. Additional measures have been put in place to prevent this issue happening again in the future.

  • Дата - 22/03/2018 11:31 - 23/03/2018 08:31
  • Останнє оновлення - 23/03/2018 08:31
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • We are currently working on issues with some of our servers. Customer may notice websites being down temporarily while we work on this.

  • Дата - 22/03/2018 09:25 - 22/03/2018 11:31
  • Останнє оновлення - 22/03/2018 09:26
Scheduled server maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Ruby
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Sunday 18th March 2018 22:30 Hrs AEDT

    END DATE: Sunday 18th March 2018 23:00 Hrs AEDT

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    All Relentless Hosting shared hosting on the Ruby server


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 18/03/2018 22:30 - 18/03/2018 22:56
  • Останнє оновлення - 18/03/2018 22:49
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Reseller 1 & Topaz
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Wednesday 7th March 2018 22:30 Hrs AEST

    END DATE: Wednesday 7th March 2018 23:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    All Relentless Hosting shared hosting on Reseller 1 and Topaz servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 07/03/2018 22:30 - 17/03/2018 14:30
  • Останнє оновлення - 07/03/2018 22:41
Emergency Server Maintenance (Вирішений)
  • Пріоритет - Середній
  • Дія Сервер - Topaz
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Tuesday 13th February 2018 23:30 Hrs AEDT

    END DATE: Wednesday 14th February 2018 00:15 Hrs AEDT

    BREAK/DURATION: 1 x 15 minutes

    Services Affected:

    All Relentless Hosting hosting services on the Topaz server


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 13/02/2018 23:30 - 13/02/2018 23:42
  • Останнє оновлення - 13/02/2018 12:53
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Network
  • We are currently experiencing an unscheduled network outage across all our services. We are investigating.

  • Дата - 08/02/2018 01:16 - 13/02/2018 23:42
  • Останнє оновлення - 08/02/2018 01:18
Emergency Server Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Інший - Sapphire & Reseller 1 Servers
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Wednesday 7th February 2018 23:30 Hrs AEDT

    END DATE: Thursday 8th February 2018 00:15 Hrs AEDT

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    All Relentless Hosting hosting services on Sapphire and Reseller 1 servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 07/02/2018 23:30 - 08/02/2018 00:10
  • Останнє оновлення - 07/02/2018 13:15
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Ruby
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Tuesday 5th December 2017 22:00 Hrs AEDT

    END DATE: Wednesday 6th December 2017 02:00 Hrs AEDT

    BREAK/DURATION: 1 x 4 hours

    Services Affected:

    All Relentless Hosting shared hosting on the Ruby server

    During this maintenance we will be moving all hosting accounts to a new server. The new server will have the same IP and hostname, so you will not need to make any changes to DNS or email client settings. During the migration window above, we recommend you don't make any changes to your website as these may be missed during the migration. If your website has a maintenance mode, I'd recommend enabling that before the maintenance starts.

    If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 05/12/2017 22:00 - 05/12/2017 23:07
  • Останнє оновлення - 04/12/2017 20:15
Emergency Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Ruby
  • The Ruby cPanel server is currently offline for emergency maintenance. We  have no ETA on completion, but expect a few hours.

  • Дата - 02/12/2017 15:46 - 03/12/2017 18:26
  • Останнє оновлення - 02/12/2017 15:46
Server Migrations (Вирішений)
  • Пріоритет - Високий
  • Дія Інший - Amethyst & Opal Servers
  • From Friday 24th of November to Sunday 26th we will be performing migrations on all cPanel services on Amethyst and Opal. Customers can refer to their emails received over the last few weeks for further information on changes required on their end.

  • Дата - 24/11/2017 22:00 - 02/12/2017 17:38
  • Останнє оновлення - 24/11/2017 14:05
Scheduled Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Emerald
  • 11:30PM: Maintenance is still ongoing on Emerald server. The provisioning of the server on our new hardware is taking longer than expected. Ruby will be rescheduled for a later time.
    2:31PM: We have begun maintenance early on Emerald. The server will be offline while maintenance is completed.

    Maintenance has been delayed until Sunday due to technical issues.

    Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Sunday 19th November 2017 22:00 Hrs AEDT

    END DATE: Monday 20th November 2017 04:00 Hrs AEDT

    BREAK/DURATION: 1 x 6 hour (It is not expected to take the full 6 hours. but is added incase we need more time)

    Services Affected:

    All Relentless Hosting shared hosting service on the Ruby and Emerald servers


    During the maintenance we will be moving these servers into our new infrastructure. All services will be offline while we backup and move the server. If your website has a maintenance mode, we recommend you enable this before 22:00 to prevent data being updated on the old server before migration. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 19/11/2017 14:32 - 24/11/2017 14:03
  • Останнє оновлення - 19/11/2017 23:45
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Інший - Reseller 1 & Diamond cPanel Server
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Tuesday 7th November 2017 22:30 Hrs AEST

    END DATE: Tuesday 7th November 2017 23:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting service on the Amethyst and Opal servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 07/11/2017 22:30 - 07/11/2017 22:49
  • Останнє оновлення - 07/11/2017 22:28
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Reseller1
  • Our Reseller 1 server has become unresponsive and our team are investigating.

  • Дата - 07/11/2017 14:50 - 07/11/2017 14:58
  • Останнє оновлення - 07/11/2017 14:50
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Система - Amethyst & Opal Shared Hosting servers
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Thursday 7th September 2017 22:30 Hrs AEST

    END DATE: Thursday 7th September 2017 23:30 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting service on the Amethyst and Opal servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Дата - 07/09/2017 22:30 - 07/09/2017 23:24
  • Останнє оновлення - 06/09/2017 22:35
Ruby cPanel Scheduled Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Ruby
  • The ruby cPanel server will be unavailable temporarily between 22:30 AEST 29th July and 23:00 AEST 29th July for some quick maintenance.

  • Дата - 29/07/2017 22:30 - 01/08/2017 21:21
  • Останнє оновлення - 29/07/2017 22:21
Server load issues (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - cPanel Servers
  • We are noticing higher than normal load across our servers and the team are investigating.

  • Дата - 04/07/2017 15:16 - 07/07/2017 22:59
  • Останнє оновлення - 04/07/2017 15:17
Emergency server maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Amethyst and Ruby cPanel Server
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Friday 16th June 2017 22:00 Hrs AEST

    END DATE: Friday 16th June 2017 22:30 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting services on the Amethyst and Ruby servers


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Дата - 16/06/2017 22:00 - 16/06/2017 22:46
  • Останнє оновлення - 16/06/2017 20:06
Client Area Upgrade (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Client Area
  • Please be aware of upcoming maintenance on the Relentless Hosting client area (https://www.relentlesshosting,com.au/members):

    START DATE: Monday 31st May 2017 22:00 Hrs AEST

    END DATE: Monday 31st May 2017 22:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    During the above window all functions via the client area of our website will be unavailable while we perform upgrades. Any support tickets can be submitted by emailing [email protected] however there may be a delay in responses until the client area upgrade is complete.

  • Дата - 31/05/2017 22:00 - 02/06/2017 09:21
  • Останнє оновлення - 31/05/2017 13:13
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Monday 29th May 2017 22:00 Hrs AEST

    END DATE: Monday 29th May 2017 22:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:

    All cPanel services on the Amethyst server.


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area at https://www.relentlesshosting.com.au/members

  • Дата - 29/05/2017 22:00 - 30/05/2017 17:49
  • Останнє оновлення - 29/05/2017 21:59
Scheduled Network Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Інший - Network
  • We would like to advise you of an upcoming maintenance on our network on Friday the 26th of May 2016.

    Commencement: 5:00 PM AEST Friday the 26th of May 2017
    Estimated Completion: 10:00 PM AEST Friday the 26th of May 2017
    Duration: 5 Hours
    Reason for maintenance : Network maintenance
    Expected Impact: 2-3 short periods of downtime (5-10 minutes each)

  • Дата - 26/05/2017 17:00 - 27/05/2017 17:25
  • Останнє оновлення - 26/05/2017 16:11
Email IP Blacklisted (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Opal
  • Our main shared IP 118.88.29.61 has appeared on a few blacklists. This may cause email delivery issues for some emails. Our team are investigating and will get the block removed.

  • Дата - 23/05/2017 16:49 - 23/05/2017 23:02
  • Останнє оновлення - 23/05/2017 16:50
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • The Amethyst cPanel server has become unresponsive. We are looking into it.

  • Дата - 20/05/2017 17:42 - 20/05/2017 17:53
  • Останнє оновлення - 20/05/2017 17:42
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Network
  • We have noticed connectivity has been lost across all our servers. Our team are investigating.

    Update 3:35pm: All servers on 118.88.29.x range are down due to a network issue. Our Ruby cPanel server and any VPS's on 103.64.148.x range are back online.
    Update 4:30pm: It appears a switch may have crashed and the datacenter have a tech on the way to investigate.
    Update 5:08pm: The DC have provided us an update: The switches have been rebooted an dare online but the traffic is not flowing correctly and we are troubleshooting this

  • Дата - 14/05/2017 15:28 - 14/05/2017 18:12
  • Останнє оновлення - 14/05/2017 17:08
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Ruby
  • We are noticing connectivity issues to the Ruby cPanel server. Our team are investigating.

    Update 9:28pm: We are still investigating this. There is a network issue the datacenter are working on.

  • Дата - 12/05/2017 19:58 - 13/05/2017 02:57
  • Останнє оновлення - 13/05/2017 10:07
MySQL Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Ruby
  • We are experiencing issues with MySQL on Ruby cPanel server. This will cause websites to throw a database error or not load. We are investigating and working on the issue.

  • Дата - 21/04/2017 09:02 - 21/04/2017 10:16
  • Останнє оновлення - 21/04/2017 09:03
Network Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Netwrok
  • We are currently experiencing some network issues that are affecting our Ruby cPanel server and some VPS's. We are currently investigating.

  • Дата - 22/03/2017 21:22 - 23/03/2017 08:00
  • Останнє оновлення - 22/03/2017 21:23
Network Issues (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Network
  • We are currently experiencing a network wide outage. The datacenter are currently investigating and we have no ETA.

    The network came back up but appears to have gone down again.

    All services should now be back online.

  • Дата - 15/03/2017 11:27 - 15/03/2017 14:09
  • Останнє оновлення - 15/03/2017 14:09
Unscheduled Network Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Entire Network
  • We are currently facing network issue and we are investigating it. We will provide more details as soon as possible.

  • Дата - 02/03/2017 11:31 - 02/03/2017 11:38
  • Останнє оновлення - 02/03/2017 11:33
Scheduled Server Maintenance (Amethyst) (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Sunday 26th February 2017 23:00 Hrs AEST

    END DATE: Sunday 26th February 2017 23:30 Hrs AEST

    BREAK/DURATION: 1 x 30 minutes

    Services Affected:
    Amethyst shared hosting server


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Дата - 26/02/2017 23:00 - 27/02/2017 10:24
  • Останнє оновлення - 26/02/2017 14:06
Unscheduled Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently noticing issues with our Amethyst server and are investigating.

    Some customers may be unable to send/receive email at the moment.

    Our team are still working on this issue, and we don't currently have an ETA. Our mail server is under a DDoS attack and is preventing legitimate email clients from connecting.

    The issues with the email server should now be resolved. Any email that failed to receive through the day should start arriving, but may take a few hours to come in due to the large amount of emails currently being received.

  • Дата - 23/02/2017 11:17
  • Останнє оновлення - 23/02/2017 18:39
Amethyst HTTP Issue (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Amethyst is having issues service web pages and we are investigating. No ETA currently.

    18:55 - We are continuing to work on this issue and websites may stop responding temporarily.

  • Дата - 08/02/2017 22:25 - 09/02/2017 21:17
  • Останнє оновлення - 09/02/2017 19:50
Scheduled Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Opal
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Wednesday 8th February 2017 23:00 Hrs AEST

    END DATE: Thursday 9th February 2017 01:00 Hrs AEST

    BREAK/DURATION: 1 x 2 hours

    Services Affected:
    All shared hosting services on our Opal cPanel server


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.


    Regards
    Relentless Hosting Pty Ltd

  • Дата - 08/02/2017 23:00 - 09/02/2017 18:55
  • Останнє оновлення - 08/02/2017 23:37
Amethyst unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing issues with Amethyst and are looking into it.

    This issue has been resolved.

  • Дата - 08/02/2017 21:55 - 08/02/2017 21:58
  • Останнє оновлення - 08/02/2017 21:58
Scheduled Network Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Network
  • Please be aware of upcoming maintenance on the Relentless Hosting network. Your services may experience an outage during the following window:

    START DATE: Friday 3rd February 2017 23:59 Hrs AEST

    END DATE: Saturday 4th February 2017 01:00 Hrs AEST

    BREAK/DURATION: 1 x 1 hour

    Services Affected:

    All Relentless Hosting shared hosting and VPS services.


    These works are a part of important server maintenance and we apologise for any inconvenience this may cause. If you have any concerns, please contact our Technical Support team via opening a ticket from your client area.

  • Дата - 03/02/2017 23:59 - 04/02/2017 00:40
  • Останнє оновлення - 04/02/2017 00:10
MySQL Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing issues with MySQL on the Amethyst server and are investigating.

  • Дата - 20/01/2017 11:39 - 20/01/2017 11:53
  • Останнє оновлення - 20/01/2017 11:40
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Shared Hosting
  • We will be performing scheduled maintenance from 00:00 to 00:30 Tuesday 10th of January on both our Shared Hosting servers to perform some upgrades.

  • Дата - 10/01/2017 00:00 - 21/01/2017 23:24
  • Останнє оновлення - 09/01/2017 12:53
Emergency Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Amethyst & Opal Servers
  • We will be performing a quick maintenance on Amethyst and Opal tonight between 23:00 and 23:30 to upgrade the server for performance and security upgrades.

  • Дата - 24/10/2016 23:00 - 24/10/2016 23:29
  • Останнє оновлення - 24/10/2016 16:38
Amethyst MySQL Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are performing scheduled maintenance on the MySQL server on Amethyst from 10pm to Midnight

  • Дата - 13/10/2016 22:00 - 14/10/2016 09:21
  • Останнє оновлення - 13/10/2016 21:43
Amethyst MySQL Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing issues with the MySQL server on Amethyst and are investigating.

  • Дата - 12/10/2016 21:16 - 12/10/2016 21:34
  • Останнє оновлення - 12/10/2016 21:16
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We will be performing scheduled maintenance from 23:00 to 00:00 Saturday 9th of October on our Amethyst server to perform some upgrades and resolve issues with the MySQL server.

  • Дата - 08/10/2016 23:00 - 24/10/2016 23:29
  • Останнє оновлення - 07/10/2016 17:42
Scheduled Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - All Hosting Services
  • We will be performing scheduled maintenance on Saturday 24th of September between 2am and 3am. We are performing upgrades to our cloud which will affect all web hosting and VPS services. There is expected to be up to 30 minutes of downtime during this maintenance window.

    If you have any questions, feel free to open a support ticket from your client area.

    Update: This has been rescheduled for 10PM Saturday 24th of September until Midnight.
    Update: All servers are back online. Amethyst is still under maintenance while we perform some work on improving MySQL performance.

  • Дата - 24/09/2016 22:00 - 24/09/2016 23:12
  • Останнє оновлення - 24/09/2016 22:56
Emergency Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We will be performing emergency maintenance between 23:00 and 00:00 tonight, 6th of September on our shared hosting server Amethyst. You may notice some downtime during this period.

  • Дата - 08/09/2016 23:00 - 19/09/2016 20:54
  • Останнє оновлення - 08/09/2016 18:32
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - Shared Hosting Servers
  • We will be performing scheduled maintenance between 23:00 and 00:00 tonight, 4th of September on our shared hosting servers Amethyst and Opal. You may notice some downtime during this period.

  • Дата - 04/09/2016 23:00 - 06/09/2016 23:09
  • Останнє оновлення - 04/09/2016 10:04
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Opal
  • We will be performing scheduled server maintenance on the Opal server from 23:30 to 00:00 Monday 29th of September. You may notice a small outage period of up to 15 minutes during this period.

  • Дата - 29/08/2016 23:30 - 04/09/2016 10:02
  • Останнє оновлення - 29/08/2016 08:41
Opal Server Unresponsive (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Opal
  • The Opal server has become unresponsive and we are currently investigating.

  • Дата - 24/07/2016 11:14 - 24/07/2016 12:23
  • Останнє оновлення - 24/07/2016 11:15
Scheduled Network Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - All Servers
  • Services: All Servers

    Impact: Major Impact

    Start Date: 23rd July, 2016, 22:00 (Sydney Time)
    End Date: 23rd July, 2016, 23:00 (Sydney Time)

    Description of work:
    We are completing network maintenance from last week. All servers will be unavailable for up to 60 minutes during the above outage window.

  • Дата - 23/07/2016 22:00 - 23/07/2016 23:24
  • Останнє оновлення - 22/07/2016 18:33
Amethyst MySQL Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing stability issues with our Amethyst server. The server should be booting now, however MySQL may be down for a little longer as we recover it.

    Update: MySQL has some major corruption that has occured and we are working to recover it. We don't currently have an ETA on this.
    Update: We are now restoring MySQL data from a backup
    Update: We have recovered MySQL data from a backup and are running some final checks.

  • Дата - 18/07/2016 12:33 - 18/07/2016 23:37
  • Останнє оновлення - 18/07/2016 21:21
MySQL Server Outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently working on an issue with the MySQL server on Amethyst.

  • Дата - 17/07/2016 12:13 - 17/07/2016 13:19
  • Останнє оновлення - 17/07/2016 12:14
Scheduled Network Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - All Servers
  • We will be performing scheduled maintenance on our servers Friday night from 23:59 to 01:00 Saturday morning. You may notice a downtime of up to 60 minutes where your services will be unavailable. We are upgrading our servers to provide additional capacity for current and future customers.

    Update: This outage has been rescheduled for 23:00 16th July

  • Дата - 16/07/2016 23:00 - 16/07/2016 23:19
  • Останнє оновлення - 16/07/2016 11:13
Unscheduled outage (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - All Servers
  • All servers have just lost connectivity and we are trying to contact the datacentre, however the issue seems to be at the datacentre level. We are investigating the issue currently.

    Update: The datacentre are aware of a network issue affecting their network and are currently investigating.
    Update: A technician is heading to the datacentre to further investigate the issue
    Update: Servers are not coming back online and will be available within the next 5 minutes

  • Дата - 10/07/2016 18:53 - 10/07/2016 20:34
  • Останнє оновлення - 10/07/2016 20:34
Amethyst and Opal Emergency Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Інший - Amethyst and Opal Server's
  • We will be performing emergency maintenance tonight at midnight to apply some changes to the Amethyst and Opal server's. The maintenance is expected to last 30 minutes where services may be unavailable.

  • Дата - 27/06/2016 00:00 - 06/07/2016 00:07
  • Останнє оновлення - 26/06/2016 10:25
Emergency Maintenance 00:00 Monday 30th May (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - All Servers
  • Hi,
    We will be performing emergency maintenance between 00:00 and 01:00 Monday 30th of May on all servers. You may notice a small outage period during this time frame.

  • Дата - 30/05/2016 00:00 - 31/05/2016 00:05
  • Останнє оновлення - 29/05/2016 19:08
MySQL Server issues (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing crashes of the MySQL server. We are investigating this now.

  • Дата - 14/05/2016 22:43 - 14/05/2016 23:00
  • Останнє оновлення - 14/05/2016 22:44
Amethyst emergency maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently performing emergency maintenance on the Amethyst server. We don't currently have an ETA for when services will be restored.

  • Дата - 12/05/2016 00:57 - 12/05/2016 15:14
  • Останнє оновлення - 12/05/2016 00:58
Server Maintenance 19th March from 7pm (Вирішений)
  • Пріоритет - Критичний
  • On the 19th of March we will be performing maintenance across all our services to perform some upgrades to the underlying infrastructure. We are leaving a 12 hour window for this maintenance, starting at 7pm on the 19th of March through to 7am on the 20th of March. During this period, all servers will be rebooted to apply updates. This will result in an outage window of between 30 and 90 minutes.

  • Дата - 19/03/2016 19:00 - 19/03/2016 21:09
  • Останнє оновлення - 19/03/2016 20:19
All servers unresponsive (Вирішений)
  • Пріоритет - Критичний
  • Дія Система - All Servers
  • All servers have just become unresponsive, as well as other services in the datacenter not related to Relentless Hosting. We are making contact with the datacenter to find the cause of the issue and a resolution.

  • Дата - 07/03/2016 22:28 - 07/03/2016 22:33
  • Останнє оновлення - 07/03/2016 22:30
Routing issues (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing routing issues to our Amethyst server. The datacenter is currently looking into it.

  • Дата - 06/03/2016 17:23 - 06/03/2016 19:28
  • Останнє оновлення - 06/03/2016 17:24
Reduced performance on Amethyst (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Amethyst
  • We are currently investigating some performance issues with the Amethyst server

    UPDATE 29/01/2016 4:20PM - We seem to have stabilised the server and will monitor it. There will be a short outage tonight as we perform some maintenance on the server. A new server is also currently being configured at the moment to take some of the load and new accounts.

  • Дата - 28/01/2016 10:28 - 01/02/2016 16:15
  • Останнє оновлення - 29/01/2016 16:21
Scheduled Server Maintenance 22/01/2016 (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • There will be a scheduled maintenance taking place Friday evening to perform some upgrades to our infrastructure. The maintenance is happening between 9PM Friday 22nd of January and 6AM Saturday 23rd January. The servers will be offline for up to 15 minutes roughly 2 times.

    Start Time: 22/01/2016 - 9PM

    End Time: 23/01/2016 - 6AM

    Please contact [email protected] if you have any further questions.

  • Дата - 22/01/2016 21:00 - 01/02/2016 16:15
  • Останнє оновлення - 20/01/2016 15:47
Scheduled Server Maintenance 27/09/2015 (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • There will be a scheduled maintenance taking place Sunday morning to perform some upgrades to our Amethyst hosting server. The maintenance is expected to go for a maximum of 30 minutes.

    Start Time: 27/09/2015 - 12am

    End Time: 27/09/2015 - 12:30am

    Please contact [email protected] if you have any further questions.

  • Дата - 27/09/2015 00:00 - 10/10/2015 16:22
  • Останнє оновлення - 26/09/2015 22:44
Scheduled Server Move (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • As per email sent to customers over the past few weeks we will be migrating all cPanel accounts over to a new server. We highly suggest you don't update your website during this time as these changes may be made on the wrong server. Upon completion of transfer, we will notify customers of the new server details.

    Start time : 11/09/2015 22:00
    End time : 14/09/2015 00:00

  • Дата - 11/09/2015 22:00 - 25/09/2015 11:27
  • Останнє оновлення - 10/09/2015 21:26
Scheduled Network Upgrade (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Please note that during the below window Relentless Hosting will be performing network maintenance to upgrade switch code across our Waterloo switch fabric to fix a potential vunerability. Customers can expect to see an outage of up to 5 minutes within the advised maintenance window.

    Start time : 03/07/15  05:00 
    End time : 03/07/15  05:10

  • Дата - 03/07/2015 05:00 - 03/07/2015 17:27
  • Останнє оновлення - 30/06/2015 15:57
Unscheduled Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We need to perform emergency maintenance on the Amethyst server this afternoon to upgrade a server component. There will most likely be an outage of up to 3 hours while this upgrade is performed.

    The outage will commence at 12:30PM AEST 16/02/2015.

  • Дата - 16/02/2015 12:30 - 16/02/2015 14:44
  • Останнє оновлення - 16/02/2015 12:27
Amethyst Unscheduled Downtime (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • The amethyst server has jsut become unresponsive and we have technicians currently investigating. There is current no ETA on when services will be available, but should not be too long.

  • Дата - 03/12/2014 09:41 - 03/12/2014 10:14
  • Останнє оновлення - 03/12/2014 09:42
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Amethyst
  • Sunday morning Relentless Hosting will be performing a short maintenance to upgrade software and hardware on the Amethyst Server. All hosting and email services will be unavailable during this period. Maintenance shouldn't last any longer than 60 minutes

  • Дата - 23/11/2014 00:00 - 23/11/2014 15:02
  • Останнє оновлення - 21/11/2014 11:36
Amethyst Down due to Unknown Reasons (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We have lost access to our Amethyst server, and we're working to get it back up ASAP. Server may not be back up until the morning, as we are waiting for the Datacenter.

    We will keep you posted on any updates.

    UPDATE 8:06am: Server is recovering and should be up shortly.

  • Дата - 11/09/2014 23:19 - 10/11/2014 11:04
  • Останнє оновлення - 12/09/2014 08:06
Large DDoS Attack (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • The Amethyst server is currently experiencing a large DDoS attack. We are working to resolve this as soon as possible.

  • Дата - 02/07/2014 15:07 - 27/08/2014 22:24
  • Останнє оновлення - 02/07/2014 15:08
Emergency Maintenance (Вирішений)
  • Пріоритет - Високий
  • Дія Сервер - Amethyst
  • There will be a period of downtime between 12:00 midnigh and 1:00 AM on the 7th of May for some emergency maintenance for the Amethyst server. All services will be unavailable during this time.

  • Дата - 07/05/2013 00:00 - 27/05/2013 02:20
  • Останнє оновлення - 06/05/2013 22:30
Amethyst Offline for Quick Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Amethyst will be down for up to an hour or 2 for emergency maintenance.

  • Дата - 25/04/2013 00:37 - 25/04/2013 02:35
  • Останнє оновлення - 25/04/2013 02:02
Amethyst Offline (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Amethyst is currently down and being investigated. We are hoping to have the server back up as soon as possible.

  • Дата - 28/03/2013 17:07 - 28/03/2013 17:08
  • Останнє оновлення - 28/03/2013 17:08
HTTP Server Down (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • HTTP is currently down on Amethyst for an unknown reason. It is currently being investigate. Email and FTP are still operating.

  • Дата - 28/03/2013 16:49 - 28/03/2013 16:50
  • Останнє оновлення - 28/03/2013 16:50
Internal server error 500 (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • There is current an issue with the Amethyst server which is causing all servers to show a 500 Internal Server error. We are currently working on resolving this.

    We have found the cause of this issue and are performing a filesystem check to restore the filesystem.

  • Дата - 19/03/2013 16:01 - 19/03/2013 17:20
  • Останнє оновлення - 19/03/2013 16:16
Hardware Upgrade (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • On Tuesday the 26th of February the Amethyst server will be offline for up to an hour between 8am and 9 am for a hardware upgrade. This will affect all hosting accounts.


    UPDATE: Maintenance is still going due to some issues arising.

  • Дата - 26/02/2013 08:00 - 26/02/2013 09:54
  • Останнє оновлення - 26/02/2013 09:26
Hardware Upgrade (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • On Saturday the 23rd of February the Amethyst server will be offline for up to half an hour between 9am and 9:30 am for a hardware upgrade. This will affect all hosting accounts on the Amethyst server

  • Дата - 23/02/2013 09:00 - 23/02/2013 05:24
  • Останнє оновлення - 19/02/2013 10:25
Urgent Server Maintenance (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Some corruption was detected in the hard drive and we have had to perform some emergency maintenance to fix this issue before it gets worse.

  • Дата - 09/01/2013 14:53 - 09/01/2013 15:13
  • Останнє оновлення - 09/01/2013 14:54
DDoS Attack on Amethyst (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • The Amethyst server is currently blocked from all transit providers due to a large ddos attack against it. All blocks will be removed when the attack has stopped.

  • Дата - 07/01/2013 22:08 - 08/01/2013 11:07
  • Останнє оновлення - 07/01/2013 22:09
Network Upgrade (Вирішений)
  • Пріоритет - Середній
  • Дія Сервер - Amethyst
  • Tomorrow evening we will be performing emergency upgrades to our network to combat the attacks of the past week. There may be a short period of downtime noticed while the upgrade is performed.

  • Дата - 02/01/2013 23:00 - 07/01/2013 15:09
  • Останнє оновлення - 01/01/2013 22:08
Scheduled Server Maintenance (Вирішений)
  • Пріоритет - Середній
  • Дія Сервер - Amethyst
  • On the 27th of December there will be a short 10 minute period of maintenance for a hardware upgrade. This will happen sometime between 9am and 5pm. This will affect all accounts on the Amethyst server. If you have any queries about this, feel free to contact support.

  • Дата - 27/12/2012 09:00 - 07/01/2013 15:09
  • Останнє оновлення - 23/12/2012 11:32
Nameserver Configuration Issue (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • We are currently experiencing problems with our ns1.relentlesshosting.com.au and ns2.relentlesshosting.com.au nameservers. This is causing any client sites on these nameservers to not show up correctly. We are investigating at the moment and will have it resolved soon.

  • Дата - 21/12/2012 02:03 - 21/12/2012 19:13
  • Останнє оновлення - 21/12/2012 02:11
Emergency Server Changes (Вирішений)
  • Пріоритет - Критичний
  • Дія Сервер - Amethyst
  • Due to recent events with our network and performance issues with our webserver we will be performing an emergency maintenance tomorrow. Tomorrow all websites will be moved to a new server, which means new IP addresses. We are not aware of the IP addresses that will be assigned as of yet, but we will inform you when we know. We will keep you posted in the coming hours.

    Regards,
    Management.

  • Дата - 17/04/2012 00:00 - 28/04/2012 10:02
  • Останнє оновлення - 16/04/2012 21:59
Planned Network Maintance (Вирішений)
  • Пріоритет - Середній
  • Dear Customers,

    Relentless Hosting wishes to advise that planned maintenance is scheduled to be performed within the Tuggerah network that will affect services including Dedicated Servers, Co-location, VPS and Game Server services located in Tuggerah ONLY

    During these scheduled works one of our Backhaul providers will be performing maintenance for up to 10 minutes.

    This work is scheduled to be completed in the following window

    Start Time:
    11/05/2011 00:01 AEST
    Finish Time: 11/05/2011 06:00 AEST
    Customer Impact Duration: Up to one 20 minute outage during the outage window.

    Relentless Hosting considers the impact of these works of high severity.

    We apologise for any inconvenience and should customers require further information please open a support ticket

    Kind Regard's

    Relentless Hosting Management

  • Дата - 11/05/2011 00:00 - 28/03/2012 23:53
  • Останнє оновлення - 06/05/2011 11:17
Server Hardware Upgrade (Вирішений)
  • Пріоритет - Критичний
  • The server hosting all game servers will go down tonight at 11PM for a quick hardware upgrade. Outage shouldn't last more than an hour.

  • Дата - 24/02/2011 00:00 - 25/02/2011 02:05
  • Останнє оновлення - 24/02/2011 01:09

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