Knowledgebase

Is SSH on my account?

SSH can be enabled on request for shared hosting accounts. Please submit a support ticket if you require SSH access.

Once enabled you can connect SSH on your account via programs like Putty (http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html) or via Terminal on Mac or Linux.

To be able to put your website on your account you need to be able to access your file manager...

Unfortunately FFmpeg is not supported on shared hosting.If you wish to uses FFmpeg you will need...

A subdomain is a domain that is part of a larger domain. i.e. subdomain.relentlesshosting.com.au...

If you have gotten yourself blocked by the firewall on our server you can follow the following...

To access your site via FTP (File Transport Protocol) you will need an FTP program. We recommend...