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All of our servers are hosted in the Next DC datacenter in Brisbane, Australia.
What are the CloudLinux limits?CloudLinux is the operating system we run on all our web servers, which allow us to enforce...
How can I enable additional PHP modules for my cPanel account?You can enable additional PHP modules on your account as follows: 1. Login to cPanel2. Goto...
How do I access cPanel?You will have received your login details in an email titled New Account Information, or you can...
How do I access my website via FTP?To access your site via FTP (File Transport Protocol) you will need an FTP program. We recommend...
How do I add addon domains?To add addon domains, follow these simple steps: Login to your cPanel account. This is usuall...
How do I find out what is using my bandwidth on my account?Sometimes you may notice your webhosting account bandwidth usage plummited rapidly. The best way...
How do I override the php.ini file on my account?PHP settings on our shared hosting plans are controlled by Cloudlinux. This allows us to have...
How do I unblock myself from the firewall?If you have gotten yourself blocked by the firewall on our server you can follow the following...
How do i change my cPanel password?cPanel passwords are managed through our billing system. To change your cPanel password follow...
How do i change the PHP version for my cPanel account?Login to your cPanel account Navigate to "Select PHP Version" Choose the PHP version you want...
How to add a subdomain to my website?A subdomain is a domain that is part of a larger domain. i.e. subdomain.relentlesshosting.com.au...
How to ban an IP address from accessing your websiteIn order to ban a specific IP address from your website / webserver you need to do the following:...
How to import large mysql files to my database?To import a large mysql file to your database you need to first have SSH enabled on your account....
How to redirect HTTP traffic to HTTPS using an .htaccess fileYou an add the following code to the top of your .htaccess file to redirect all http traffic to...
How to remove "Not Secure" in chrome?Part of Google Chrome's latest update any website that isn't loaded over https will display a...
How to stop LiteSpeed connection timeoutsYou can add the following to the .htaccess file in the root folder for your website. This will be...
Import existing website into InstallatronLogin to cPanel and go to "Installatron" tool using the search Search for the web application...
Is FFmpeg supported?Unfortunately FFmpeg is not supported on shared hosting.If you wish to uses FFmpeg you will need...
Is SSH on my account?SSH can be enabled on request for shared hosting accounts. Please submit a support ticket if you...
Is there a limit to the number of emails I can send from my website?Yes, there is a limit of 200 emails that can be sent per hour. This limit is in place to reduce...
Pipe - Email to PHP scriptSkill Level Required - Moderate to High To make this work you must first set an email on your...
Put my website on my account?To be able to put your website on your account you need to be able to access your file manager...
When does my website bandwidth resets?Your website bandwidth is calculated constantly and once your web hosting account exceeds your...
